Packaging Instructions
- Ensure that the shipment has sufficient packaging to withstand transportation.
- We recommend reusing cardboard boxes you have received at home.
- If packing a specific item feels difficult or if the packaging instructions are unclear, feel free to ask us first!
- If needed, contact us by calling 020 719 9744 or by email at kuljetukset@fetch.fi.
We are flexible regarding size, weight, and packing method.
Please note that the driver must be able to carry each package.
Package Labeling
- Always write your name and address on each package.
- Also label the package with the package number and the total number of packages.
- If you are sending only one package, still mark it as 1/1 just to be safe.
So, label each package with:
- Sender: your name and pick-up address
- Recipient: the name of the partner company (e.g., SOL Laundry) or the name and address of the recipient of your transport
- Package Number and Total Number of Packages: e.g., 1/3
Example: 3-package shipment to SOL Laundry:
- Sender: John Doe, Ruoholahdenkatu 2, 00130 Helsinki
- Recipient: SOL Laundry
- Package: 1/3 (and label the next packages as 2/3 and 3/3)
Example: 2-package personal shipment:
- Sender: John Doe, Ruoholahdenkatu 2, 00130 Helsinki
- Recipient: Jane Smith, Juurakkotie 1, 01300 Vantaa
- Package: 1/2 (and label the second package as 2/2)
Restrictions
Single Package
Maximum size for a single package:
- Length: 1.2 meters
- Width: 1.8 meters
- Height: 0.5 meters
Maximum weight for a single package: 40 kg
Single Transport Service Order
Example: 1 SOL Laundry pick-up
- Maximum weight for the order: 40 kg
- Up to 5 packages
If your total package count or the total weight of the transport exceeds these limits, please add a larger quantity
of the same transport service to your cart.
Please note that each individual package can still weigh a maximum of 40 kg.