How to pack your order ready for transport!

Packaging Instructions

  • Ensure that the shipment has sufficient packaging to withstand transportation.
  • We recommend reusing cardboard boxes you have received at home.
  • If packing a specific item feels difficult or if the packaging instructions are unclear, feel free to ask us first!
  • If needed, contact us by calling 020 719 9744 or by email at kuljetukset@fetch.fi.

We are flexible regarding size, weight, and packing method.

Please note that the driver must be able to carry each package.

Package Labeling

  • Always write your name and address on each package.
  • Also label the package with the package number and the total number of packages.
  • If you are sending only one package, still mark it as 1/1 just to be safe.

So, label each package with:

  • Sender: your name and pick-up address
  • Recipient: the name of the partner company (e.g., SOL Laundry) or the name and address of the recipient of your transport
  • Package Number and Total Number of Packages: e.g., 1/3

Example: 3-package shipment to SOL Laundry:

  • Sender: John Doe, Ruoholahdenkatu 2, 00130 Helsinki
  • Recipient: SOL Laundry
  • Package: 1/3 (and label the next packages as 2/3 and 3/3)

Example: 2-package personal shipment:

  • Sender: John Doe, Ruoholahdenkatu 2, 00130 Helsinki
  • Recipient: Jane Smith, Juurakkotie 1, 01300 Vantaa
  • Package: 1/2 (and label the second package as 2/2)
Restrictions

Single Package

Maximum size for a single package:

  • Length: 1.2 meters
  • Width: 1.8 meters
  • Height: 0.5 meters

Maximum weight for a single package: 40 kg

Single Transport Service Order

Example: 1 SOL Laundry pick-up

  • Maximum weight for the order: 40 kg
  • Up to 5 packages

If your total package count or the total weight of the transport exceeds these limits, please add a larger quantity of the same transport service to your cart.

Please note that each individual package can still weigh a maximum of 40 kg.

Parcel delivery